Tech support engineer

salary after interview results

Key duties:

  • Solving users requests at 1 tech support line
  • Consulting of business users on solving of typical/non-typical tasks
  • Building of IT infrastructure and launching of IT services at new objects
  • Diagnostics and removal of programme and hardware malfunction of workstations, peripheral devices, network equipment, systems of audiovisual broadcasting, video surveillance system, local network
  • Configuring and administrating of workstations and peripheral devices (applied/system software, hardware resources)
  • Co-operation with partners in purchasing of software/hardware and servicers, restoring servicers after malfunctioning
  • Managing users accounts. Executing regulatory preventive maintenance due to the Technical Service Year Schedule

Key requirements:

  • Experience in configuring and administrating of Windows (XP, 7, 8) (2003/2008/2012) workstations and Office desktop apps (OpenOffice/MicrosoftOffice)
  • Commercial experience in solving typical/untypical tasks of business users on servicing IT framework and servicers
  • Commercial experience in diagnostics and removal of programme and hardware malfunction of workstations, peripheral devices, network equipment
  • Knowledge of technical and operational characteristics, constructive specifics, purpose of IT equipment activity, provisions of its technical running
  • Advanced knowledge of network protocols and technologies
  • Successful experience in co-operating with II tech support line of servicing IT  network and services

We offer:

  • An interesting job in sustainable company, professional advancement;
  • Formal employment;
  • Social benefits and guarantees;
  • Friendly environment;
  • Cosy office in Pechersk. 
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    Телефон киевстар сушия+380 (97) 722 5555 Телефон киевстар сушия +380 (66) 525 5555

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    +380 (44) 225 5555